Wfm meaning. These solutions include an automatic call distributor (ACD), interactive voice response (IVR), interaction channel support and. Wfm meaning

 
 These solutions include an automatic call distributor (ACD), interactive voice response (IVR), interaction channel support andWfm meaning  'Cause baby, I am yours

state of Colorado, by gold and silver miners and mill workers represented by the Western Federation of Miners (WFM). The key difference is that FTE refers to the number of full-time hours being worked, while headcount is the number of employees in an organization. A Master in chess is a player who is awarded a master title by the world chess organisation FIDE, or by a national chess organisation. mostly used standard FM broadcast, like you listen to in your car, and T. WGM - Woman Grandmaster. Workforce management (WFM) is a term that encompasses all of the processes that a contact center undertakes in order to have the right number of staff. Preparing for the future. FIDE introduced a higher women only title, that of Woman Grandmaster (WGM) in 1976. Workforce management (WFM) software is a suite of tools that helps ensure employees are in the right place, at the right time for maximum productivity. Meaning of WFM. WFM software got its early start in call centres, forecasting call volumes. Shrinkage on adding both together = 30% . An operation combining human, technical and physical resources to field inbound and/or place outbound phone calls. From call centers to healthcare services, many industries have employed WFM to successfully optimize their processes. 1. List your employees and hours worked: A company has a headcount of four. or for FM video carriers. CCmath B. It involves a collaboration of people, data, business processes, software and hardware. I'm trying to understand more about the audio demodulation and I'm puzzled by the. WFM and WFO systems offer forecasting and scheduling features, but WFO tools focus more on employee engagement. The ball check valve is placed on a water line. This is a role where you do good – all on a schedule that fits your own needs. Workforce management (WFM) is a crucial aspect of successful business operations. Dayforce is a full-suite HCM solution that offers numerous workforce management modules in addition to other core HR aspects. Workforce management (WFM) is the process of forecasting, scheduling, and managing employee adherence/conformance to optimize workforce productivity. 50 Categories. The Colorado Labor Wars were a series of labor strikes in 1903 and 1904 in the U. These steps below provide an indicative way Workforce Management or Workforce Optimisation is used within call centres. Below is a practical example of using this formula, which includes the data from a team of five contact centre advisors, as displayed in the following table: Advisor. sumHR is a FREE all-in-one HRMS software in India. CSAT, or customer satisfaction score, is a commonly used metric that indicates how satisfied customers are with a company’s products or services. The more activities you include in your schedule, the more accurate of a forecast you will be able to create. balancing employee skills mix. It easily identifies opportunities to strengthen and impact service by continually aligning management and agent scheduling needs. It also involves defining schedules so that the transition from one shift to the other is seamless and work remains uninterrupted. WFM: Worldsource Financial Management (Canada) WFM: Wide Frequency Modulated: WFM: Well Founded Model: WFM: Wings of Faith Ministries (Conley, GA) WFM: White Frequency Modulation (ANSI) WFM: Words Fail Me: WFM: Young Women from Minorities (Sweden) WFM: Workflow Manager: WFM: WAY Fund Managers (UK) WFM: World Forum on Music: WFM: West Fraser. 1. What does employee with WFM mean? Workforce management Workforce management, also known as WFM, is an integrated set of tools and processes that help businesses ensure the right people are in the right role, at the right time. You'll explore different analytic approaches to predicting performance for hiring and for optimizing internal mobility, to understanding and reducing. WFM includes determining and providing schedules and forecasting, for example. Advanced WFM software uses technologies such as call pattern analysis and skills based routing to assign agents most suitable for the job. Looking to calculate MTD, QTD, and YTD? Want to understand what they mean, how they can help manage your business better or predict trends? Read on!A workflow engine is the application that runs digital workflow software. Workforce management can also refer to scheduling shifts. You can configure the My Schedule page to display the total number of hours the employee is scheduled to work each day. 'Cause baby, I am yours. LEARN MOREThe MD-0064 Darilbalde (ダリルバルデ, Darirubarude?) is a mobile suit introduced in Mobile Suit Gundam the Witch from Mercury. And if you’re integrating your contact center software with your WFM solution, these metrics will even generate automatically and in real-time. for example, generally, Women Grandmaster which is the top title in chess is weaker than International master or equal to Fide Master. Workforce management (WFM) Workforce management (WFM) is a combination of processes that maximizes performance levels and competency for an organization. Essentially, WFM is an integrated strategy designed to streamline. Above all: you ensure more job satisfaction. Workforce management (WFM) is the strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets. Workforce management (WFM) is a strategy that helps businesses to optimize their workforce and ensure that they have the right number of employees with the right skills in the right place at the right time. Looking to reduce costs, increase productivity. What does WFM mean as an abbreviation? 79 popular meanings of WFM abbreviation: 50 Categories. Its capabilities typically include labor forecasting, employee scheduling, time and attendance tracking, leave management, and rule or policy enforcement platforms to assist with. The WFM solution helps drive digital transformation and connected technologies, balance employee needs against company goals, and manage unique industry needs with a global workforce. A workforce manager has a wide array of responsibilities under his/her hood, and is usually categorized under these 3 major categories. different for different services. WCM, WFM, WIM and WGM. Metrics measure the success of everyday business activities that support your. Access the most powerful technology to help you drive performance, streamline scheduling, time, and attendance, and help your. WFM Meaning. g. KPIs support your strategy and help your teams focus on what’s important. The main difference between the two is that HCM is a broader term that encompasses all activities and processes related to managing an organization’s workforce. Tweet. We create the business process by amalgamating approvals, actions, approval chains, Checklists, and To-Dos. The larger and more diverse the workforce, the more laborious and difficult this process becomes. Businesses are rapidly adapting to shifts in how customers choose to communicate with them. The most obvious call center occupancy formula would be to divide the time an agent spends on calls by all of their available working time. The Shrinkage Formula. WFM Software. The workforce management WFM system allows you to keep detailed data on the available positions and the positions with deficiencies. Creating a RACI chart on monday. Step 4: Calculation of the FTE per year. 'Cause baby, I am yours. Link/Page Citation. Companies employ WFM systems on a number of levels (individual, departmental, company-wide) and for a variety of reasons ranging from hiring and scheduling to payroll. Cable Telecommunications, Telecom, Cable Telecommunications. See more words with the same meaning: acronyms (list of) . Scheduling features. behavior found to be not in conformance with all company policies regarding sexual harassment a woman with no interest in conformance to the dictates of fashionStatement of Qualifications Example for Students and Entry Level. Teaching Agents and Supervisors about WFM. (2012). There are only 895 players who are able to become WFM in a chess career. Chess Titles in Order – GM, IM, WGM, FM, WIM, CM, WFM, WCM. Workforce management (WFM) is a crucial aspect of successful business operations. This is a widespread cultural assumption. Workforce scheduling is defined as the process of establishing the schedules of hourly workers to meet the current and future demands in a workplace, such as a restaurant, a hospital, or a retail store. Planned leave 2. Unplanned leave 4 . It’s important to help agents and supervisors understand more about the WFM process and their roles in the big. This means an update in one area of the business, such as sales, will trigger updates in related areas, such. Forecasting. tracking time and attendance. WFM: Worldsource Financial Management (Canada) WFM: Wide Frequency Modulated: WFM: Well Founded Model: WFM: Wings of Faith Ministries (Conley, GA) WFM: White Frequency Modulation (ANSI) WFM: Words Fail Me: WFM: Young Women from Minorities (Sweden) WFM: Workflow Manager: WFM: WAY Fund Managers (UK) WFM: World. WFM involves effectively forecasting labor requirements and creating and managing staff schedules to accomplish a particular task on a day-to-day and hour-to-hour basis. usually used to denote broadband FM broadcast, whether for FM broadcast band. WFM involves the creation of staff schedules and labor forecasts and ensures that a company has the required team members doing their part in the organization. What does WFM stand for? WFM abbreviation. Employees can use it as a substitute for a public holiday and can typically choose which days they want to take off at their own discretion (e. The end goal of these processes is to identify priorities within a. In other words, the abbreviation WFM may be used for other connotations not included in the list, since depending on the language or country where this abbreviation is used it may have. In other words, they need workforce optimization, meaning a broader platform that includes the power of WFM with other HR functions, such as benefits, recruiting, and talent. Workforce management definition. Notice the woman titles. To become WFM, women need to cross the 2100 FIDE rating and can apply for title. So it only becomes more important to keep control on that. What is workforce management? Workforce management (WFM) is the process of achieving operational efficiency in your contact center by ensuring that it’s always staffed adequately. com. It stands for “ Wait For Me ”. Boost productivity and employee engagement. The goal of WFM software is to gain visibility into business metrics,. Workforce optimization (WFO) and Workforce management (WFM) are used for workforce utilization and sometimes interchangeably. net. Does anyone have a suggestion for an on-premise wfm solution which is compatible with cisco ucce? We have worked with Cisco WFM (Calabrio) for several years and we prefer to choose the option that is most similar to it in terms of features and UI. 5 KHz), whereas NFM is 2. WFM Meaning. 5-3 KHz. We don’t just do Dictionaries of Key Terms in WFM: our workforce management tools include shift scheduling, forecasting and analytics. WFM is Internet slang for 'Works for me'. This would include police, fire, ambulance, tow trucks, some. WFH is the usual acronym for working from home, as you'd expect. com! 'Workforce Management' is one option -- get in to view more @ The Web's largest and most authoritative acronyms and abbreviations resource. Therefore, additional WFM chamfering processes and passes are required to. Workday Terminology. Workforce management means recognizing the top priorities of an organization and anticipating human capital challenges. Accurate WFM forecasting is the foundation of call center scheduling, and without it, over- and understaffing will occur and impact the profitability of a contact center. For example, if the employee is scheduled to work from 17:00 to 1:00 with a 30 minute break, 7:30 Hrs is displayed for that day. scheduling and rostering staff. The WFM team constantly monitors real-time call data to ensure everything goes as per the schedule and there are enough agents to meet customer demand. As a strategy, workforce optimization infuses skills into the WFM process, combining the efficiency of automated WFM with the flexibility of a skills-based. Scaled service to 90+ employees in five languages in only two days – 5CA. Meaning; WFM: Workforce Management: WFM: Whole Foods Market: WFM: Wholesale Fish Market (Hong Kong) WFM: Work from Home: WFM: Western Federation of Miners (radical labor union in 1890s-1900s) WFM: Worldsource Financial Management (Canada) WFM: WAY Fund Managers (UK) WFM: West Fraser Mills (various locations)WFM, scheduling shifts and time management. " Image for WFM. With Aspect, founded in 1973, and Noble Systems, founded in 1989, our combined tenure represents 50 years of formidable experience and a history of innovation in the contact center industry. Post titles must include #location for meetups, #online for online activities, or both. The definition of full-time may vary by region. YW! What does WFM mean? WFM is an acronym, abbreviation or slang word that is explained above where the WFM definition is given. 69 definitions of WFM. And, as the very definition suggests, the. An important part of effective WFM is ensuring that employees with the necessary skills are always in the right place at the right time to meet all job. With its catchy melody and heartfelt lyrics, the song takes listeners on a journey through the emotions and struggles of a couple trying to. Viewing 1 - 10 of 89 interview questions. Microscopy. WFM. . Rembrandtweg 665 1181 GV Amstelveen, Netherlands KvK/CoC: 34231454 BTW/VAT nr: NL819065. First, make a list of all the work that needs to be done for your project down the left side of your RACI chart. Workforce management (WFM) is a set of processes that maximize workforce performance and productivity with the goal of boosting organizational performance. Discussing these benefits, Neil Draycott, a WFM Optimisation Consultant at Business Systems, says: “Installing a WFM system brings tangible benefits across customer service, compliance, employee morale, operational efficiency and productivity. deviation. At its core, workforce management comprises all the activities and processes needed to manage and maintain a productive workforce – from budgeting, scheduling, and forecasting to tracking employee time and complying with regulations. Each time series has a specific role and meaning and is processed differently on WFM. Organizations now leverage WFM. The approach is an instrument to measure performance and quality of customer contacts. Laying out a blueprint of. 8. Time Tolerance: Time late or early that is allowable to be considered “on time. The term originated in contact centers and other service businesses that employ a large number of workers who are paid on an hourly basis. complying with legal requirements. At its core, workforce management comprises all the activities and processes needed to manage and maintain a productive workforce – from budgeting, scheduling, and forecasting to tracking employee time and complying with regulations. Total: 0. To better understand FTE meaning and to understand how it works, here is a sample calculation. The second is unplanned, meaning ordinary people suddenly on vacation. Workforce management (WFM) refers to all the tasks involved in running an efficient and engaged team. These solutions include an automatic call distributor (ACD), interactive voice response (IVR), interaction channel support and. 1. Key Kronos Workforce Solutions. Chess master titles. Definition of workforce management (WFM) To fully appreciate the nature of a WFM supervisor’s responsibilities, it is crucial to be grounded in the basics of WFM. showing only Slang/Internet Slang definitions (show all 30 definitions). Both stations share studios on East Rock Road on South Mountain in Allentown, where WFMZ-TV's transmitter is. The term “skills gap” describes a fundamental mismatch between the skills that employers rely upon in their employees, and the skills that job seekers possess. Sort. ; This proposal works well enough for me and I see no reason to try anything else. Using a workforce management approach allows you to increase efficiency both company-wide and at the. com is as easy as heading to monday. It encompasses all facets of the employee journey, commencing with recruitment and extending to hiring, scheduling, performance assessment, and succession planning. WFM (Wide Frequency Modulated), is. A backwater valve prevents disposed sewage from reentering the home. Managing on a day-to-day basis (intraday management), in case of unexpected rises in contact volumes or absenteeism. wfm is the third-highest title specifically created for females in chess and sits 100 points ahead of the candidate master. g. The WFM title is one of the women-only titles offered by FIDE, and it holds significant recognition in the chess world. )Workforce management is most closely associated with time tracking and scheduling, but it’s much more than that. In short, workforce management is all about figuring out how to meet customer demand, without over- or under-burdening agents. There are, however, many solutions today that use machine learning to ease the burden of complex analysis and trigger actions on behalf. 1. Think of WFM as one course of a meal, and WFO is the whole meal. What does WFM mean as an abbreviation? 79 popular meanings of WFM abbreviation: 50 Categories. Here are the 10 most common contact center KPI metrics in the workforce management industry: 1) WFM analyst efficiency – Before we dive into the agent-oriented indicators, setting up your WFM analyst with the right technology to do their job is essential. monday. At its core, workforce management comprises all the activities and processes needed to manage and maintain a productive workforce – from budgeting, scheduling, and forecasting to tracking employee time and complying with regulations. At the same time, WFM is a subset of HCM that focuses specifically on the strategic and efficient management of that workforce. where MIS- Management inf. This decade saw the advent of MTV, Valley Girl culture, and TV hits like the Simpsons; of. 12 WFH is the usual acronym for working from home, as you'd expect. Commercial aircraft, and some military. With workforce management software the business can better measure and track certain areas — phone calls taken by customer service representatives,. Shifts connectors enable you to integrate Shifts, the schedule management tool in Microsoft Teams, with your workforce management (WFM) system. There are a few measures that can be taken: Get up in the morning and operate as if you are going to office. . V. Continuous. Request:. 5. WFM or the "Successor"). Here's how the general form of a fast formula function looks like: NAME-OF-FUNCTION. @Tsuyoshi Ito: Thanks for the clarification, but all I can say is it seems odd that. Determine the number of hours considered to be. What does SMH mean in text slang? SMH meaning is an acronym for “shaking my head”. Workforce management, commonly called WFM, usually refers to how a contact center handles and organizes its staff. This monitor is used to measure the voltage of a video signal with respect to time. Baby, you can't get enough of me. It involves looking at direct and indirect costs, and it’s usually broken into three specific categories: labor, materials and overhead. ASAIC – As Soon As I Can. Get your teams pulling in the same direction. Δf Δ f is the peak frequency deviation, and fm f m is the highest frequency component in the baseband input. Workforce refers to the total number of people who are employed in a specific company, or are working on a specific task — i. WFM means Work Force Management. " Image for WFM. WFM stands for Workforce Management, a software solution that helps organizations streamline and automate the processes of time tracking, scheduling, labor modeling,. LiveVox Holdings, Inc. WFM is Internet slang for 'Works for me'. WFM involves everything from improving employee engagement, to. . Business Process: In Workday, a business process comprises tasks that you start, complete, act upon to accomplish the required business objective. By implementing a successful workforce management system, you can manage your time. POSDCORB can be used as a systematic framework for efficiently executing. Perhaps the two have been confused and the mistake has. Workforce Management. It helps mentally transition you from a “home” to a “work” environment, and. r/r4r Rules. Workforce refers to the total number of people who are employed in a specific company, or are working on a specific task — i. Companies employ WFM systems on a number of levels (individual, departmental, company. The Classifier’s Handbook TS-107 August 1991 . Workforce management software. For any successful business, a WFM solution is essential. What is Reimbursement. It was piloted by Elnora Samaya during the Vanadis Incident. That’s a term applied to the standard for management computer systems. Understanding costs for a job at this level will help you better budget and plan for similar projects. Workforce management is the strategic practice of overseeing an organization's human resources to accomplish its objectives. WFM involves everything from improving employee engagement,. All the tools for workforce management success in a single, unified solution. instances have as much as 12. Setting goals. Staffing. Connection instance: To create a connection instance, you configure the following settings:The Utilisation Formula. Work from home is helpful to delivering work life balance to the employee, and also parallelly helps. NM is a title adopted by various national chess organisations (USCF mostly on here) and seems to be awarded for achieving an equivalent rating of 2200. POSDCORB is an acronym which means Planning, Organizing, Staffing, Directing, Coordinating, Reporting and Budgeting which was first coined in a paper on administrative management that was written for the Brownlow Committee by Luther Gulick and Lyndall Urwick. While these WFM processes may seem like a lot to. How to Reduce Idle Time. Leveraging AI determines the best algorithm, ensuring optimal accuracy. Workforce Management (WFM) – The art and science of having the right number of agents available at the right times to service an accurately forecasted volume. WFM का फुलफॉर्म “Work For Me” और हिंदी में डब्ल्यूएफएम का मतलब. Peter Saunders, associate partner with Wales Fund Managers' WestBridge SME Fund; inset, Guy Davies,. I wait for you to wait for me tonight. Aspect introduced the industry’s first intelligent automatic call distributor (ACD) in 1973, the first workforce management (WFM) product in 1980, and. Suggest now. Real-time data collection. A workforce management (WFM) solution is a software solution that helps organizations streamline and automate the processes that manage workers’ time, organize and deploy their labor force efficiently, enable employee and manager self-service, and ensure employee safety. I am using "HDSDR" software to demodulate a WFM broadcast ("Classic FM" in the UK, on 100. The woman FIDE master (abbreviated as WFM) is one of the official titles given by the International Chess Federation (FIDE) exclusively to women chess players. One employee works 20 hours a week. También llamado Gestión de la Fuerza de Trabajo, el WFM constituye la unión de procesos, habilidades y conocimientos necesarios para optimizar el trabajo de los colaboradores de una organización. Patented AI and machine learning technology harness the power of your organization’s greatest asset – your people. complying with legal requirements. The capacity planning process is crucial in project management knowledge areas such as: Production capacity, strategy planning, and project planning go hand in hand. Every employee is entitled to receive. Effective workforce management encompasses all of the activities. I. The purpose of WFM reporting and analysis is to continuously improve planning outcomes so that the company’s business objectives are achieved. Learn More. Scheduled Shift. Training Management. The analyst’s mission is to monitor compliance with the shift schedule and the main indicators. Workforce Management. That’s why we’ve banned hydrogenated fats, high-fructose corn syrup, sweeteners. WFM. The minimum interest rate depends on two essential factors—the repo rate and the reverse repo rate. A floating holiday is a benefit you can offer your employees in addition to paid time off (PTO) or vacations. This document is intended to help users understand the meaning of each column in the channel editor. ”. Workforce management definition. WFM software is an important part of your call center operation, by contributing to the satisfaction of your customers and agents alike. Calabrio Quality Management is a key driver of the Calabrio ONE workforce performance suite. WFM stands for Waveform Monitor. The benefits you provide are about more than your workplace. The WGM title carries immense prestige as it signifies immense dedication, natural talent and world-class chess ability. Its capabilities typically include labour forecasting, employee scheduling, time and attendance tracking, leave management, and rule or policy enforcement platforms to assist with regulatory. The best way to determine shrinkage is to break it. Licensure and subsequent access encompass your entire organization based on the primary contract. you may want to consider using professional WFM software. From the election of Ronald Reagan to the fall of the Berlin Wall, the 80’s (AKA the Eighties) was an era of popularizing slang. The code snippet below is an example of code without enforced dataflow, the result is that that we can't be sure when the DAQmx Start VI will execute compared to the Open/Create/Replace file VI. Schedule constraints include available personnel with required skills, staffing requirements, employment. Define WFM at AcronymFinder. WFM Integration makes these historical statistics and real-time user status updates available to third-party workforce management products. 1904. Cable Telecommunications, Telecom, Cable. About Tymeshift: We’re Tymeshift, an effortless WFM solution made exclusively for Zendesk to make workforce managers’ lives easier. Connect remote experts with technicians, engineers, or customers, to help instantly diagnose and solve issues to increase first-time fix rates. LOL – Laugh Out Loud. ” It is commonly used in text messages and online conversations to indicate agreement or acceptance of a suggestion or proposal. For example, an 80% service level may get an 80% occupancy with the current set up. When I write WFM, I mean this: "Works for Me" Summary of Key Points "Works for Me" is the most common definition for WFM on Snapchat, WhatsApp, Facebook, Twitter, Instagram, and TikTok. & comp. 4 shows the TEM cross section after WFM chamfering, as an example. Effective workforce management encompasses all of the activities needed. The term originated in contact centers and other service businesses that employ a large number of workers who are paid on an hourly basis. The absenteeism rate, absence rate, or absence percentage, is the rate of unplanned absence due to sickness or other causes. Most business leaders are good at setting goals. WFM Meaning. net team. 0 is typically the FTE representation of an individual. 3. WFM-Academy is a product of CCmath B. Workforce management definition. Interactive Voice Response (IVR) is an automated phone system technology that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific. We are constantly updating our database with new slang terms, acronyms, and abbreviations. With this data, the employer can start hiring the staff they need for those available vacancies. Workforce Management (WFM) is a set of processes that are used by a company to maximise the productivity of the employee. Most contact centers average around 30% shrinkage, but it can range anywhere from 20% to 50%. Microscopy. com. Example answer: "I would use a variety of sources to collect staff performance data. The name "Suletta" may derive from the Swedish Sol hetta, meaning "solar heat". WGM is the highest title exclusively for women. Together, let’s create a program that meets the changing needs of your employees and your business. 90+. Goal 3. The FIDE Master (abbreviated as FM) title is one of the official titles a chess player can receive from the International Chess Federation (FIDE). We believe that the best ingredients belong on your plate. JD from University of Chicago Law School with a GPA of 3. IM - International Master. For the time being, I believe that the Parade Control is broadcast in NFM in addition to WFM. The main difference between HCM and WFM. In this guide, we will dive into what absenteeism is, common causes, its impact, and we end with 13. At its core, workforce management comprises all the activities and processes needed to manage and maintain a productive workforce – from budgeting, scheduling, and forecasting to tracking employee time and complying with regulations. 1. However, this call center agent occupancy. Works For Me. Workforce management (or WFM for short) is a combined set of interrelated processes and practices that a business uses to track and improve the productivity of its employees. 90%. Works Referenced: Cleveland, B. Payslip Template. Workforce management (WFM) is a set of processes meant to increase the productivity of a company’s employees. Realestk - WFM» Descargar: Apoyo Realestk:Adherence Calculation. Use different tools. FTE per year = 10,400 Hours / 2,080. It covers all functions and activities needed to maintain a productive workforce, including but not limited to: Human resource management (HRM) Talent management. Its capabilities typically include labor forecasting, employee scheduling, time and attendance tracking, leave management, and rule or policy enforcement platforms to assist with regulatory. It includes: forecasting staffing levels. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. I'd also use data from customer surveys. Absenteeism in the workplace is a common phenomenon, costing the US economy $84 billion annually. Walmart Family Mobile provides access to Verizon Wireless’ 5G and 4G/LTE networks. Workforce management (WFM) software is an umbrella term for desktop and mobile programs that help a business manage staff scheduling. We ban 260+ ingredients from all food that we sell, including hydrogenated fats, high-fructose corn syrup and sweeteners such as aspartame, sucralose and saccharin. Simply put, shrinkage is anything that keeps agents from being able to perform their main job function… interacting with customers.